Counterpath eyeBeam 1.11 User Guide for Windows Manual do Utilizador Página 7

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1Introduction
1.1 What is eyeBeam?
eyeBeam is a software telephone with all of the features of traditional business telephones,
including hold, transfer, and conferencing. eyeBeam also has video and messaging capabilities.
The following is a partial list of features included in the eyeBeam softphone.
1.2 How does eyeBeam Work?
Instead of making calls over traditional twisted-copper, fiber-optic, cellular or satellite telephone
networks, calls made using eyeBeam work over computer networks through an internet service
provider or a local area network. This breakthrough in telephony technology is called Voice over
Internet Protocol – VoIP, or “Voice over IP.”
Calls made anywhere in the world to similar internet-based telephones are generally free, while
calls made to traditional telephone systems can be much cheaper than typical long-distance
Instant Messaging with Presence
Call Record
Acoustic echo cancellation
Message waiting indicator
Audio & video tuning wizard
Touch tones
Call forwarding
10 party audio & video conferencing
Speakerphone
•Caller ID
Call timer
•Mute
Direct IP calling
Speed dial
Hold
Transfer
Do not disturb
Call ignore
Send to voicemail
•Redial
Login with up to 10 VoIP service
providers
6 lines
Advanced contact list
List of received, missed and dialed calls
Keyboard shortcuts for most major
functions
•SIP Compliant
STUN & ICE NAT traversal
•X-Tunnels firewall traversal client*
eyeBeam supports the following audio
codecs: G.711u. G.711a, GSM, G.729,
G.723, iLBC, G.722.2, SPEEX, DVI4,
EVRC, L16
eyeBeam supports the following video
codecs: H.263, H.263+,H.264
* Requires access to X-Tunnels NAT Traversal service – contact the appropriate service provider for details
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