Counterpath eyeBeam 1.11 User Guide for Windows Manual do Utilizador descarregar pdf (Página 44)

One-way audio

If a firewall restricts incoming connections, users may get only one-way audio. Configure

eyeBeam to use the service provider’s Outbound Proxy (if available), as explained under

Firewall and NAT issues earlier in this appendix.

Diagnostic Log

eyeBeam writes diagnostic information to a log file. Users can view this log file by pressing F9

on their keyboard. The log is rather cryptic, but when having difficulties with eyeBeam, it may

become necessary for the user to e-mail the log to their technical support representative.

Figure 11 - The Diagnostic Log

2005 CounterPath Solutions

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Counterpath eyeBeam 1.11 User Guide for Windows Manual do Utilizador Página 44