Counterpath eyeBeam 1.11 User Guide for Windows Manual do Utilizador descarregar pdf (Página 14)

3Using the Softphone

3.1 The Dial Pad

The eyeBeam softphone provides an easy-to-use dial pad as the main user interface, which allows

for quick access to both basic and advanced calling features.

Refer to Figure 1 below for an illustration of the eyeBeam user interface.

Figure 1 - The eyeBeam User Interface

Calls &

Contacts

Drawer

Camera

Settings

Detach

Video

Drawer

Network

Status

Help

Minimize

Missed

Calls

Indicator

Record

Button

Line

Buttons

Calls &

Contacts

Online

Status

Detach

Contacts

Drawer

Auto Answer

Auto Conference

Do Not Disturb &

Conference

Dial

Speaker

Slider &

Level Indicator

Speaker

Phone

Clear

Dial

Pad

Flash

Mute

Microphone

Slider &

Level Indicator

Hang

Start

Video

Redial

Calls &

Contacts

Drawer

Transfer

Hold &

Park

Video Drawer

With Local

Video Feed

1 2 ... 9 10 11 12 13 14 15 16 17 18 19 ... 43 44

Liability 2
Publication History 3
Courier font 4
List of Figures 5
List of Tables 6
1Introduction 7
2 Installation and Setup 9
2.2.1 eyeBeam for Windows 10
2.2.2 eyeBeam for Macintosh 10
2.4 Installing eyeBeam 11
2.5 Uninstalling eyeBeam 11
2.6 Starting eyeBeam 12
2.7 The Tuning Wizard 12
3Using the Softphone 14
3.2 Before Making a Call 15
OTE THAT NOT ALL OF 16
Figure 3 - Login Dialog 17
3.3 Placing a Call 18
3.4 Ending a Call 19
3.5 Redial 19
3.6 Answering a Call 19
3.7 Placing a Call on Hold 20
3.8 Dial Pad Controls 20
3.9 Context Menu 21
3.9.2 SIP Account Status 22
3.9.3 The About window 22
3.10 Window Controls 23
3.11 Help 23
4 Extended Calling Features 24
4.2 Call Transfer 25
4.3 Call Forwarding 26
4.4 Do Not Disturb 27
4.5 Auto-Answer 27
4.6 Auto-Conference 27
4.7 Flash 28
4.8 Speakerphone 28
4.9 Call Record 28
5.1 The Contact Drawer 29
5.1.1 Recent calls 30
5.2 Instant Messaging 31
5.3 The Video Drawer 32
5.4 The Settings Dialog 33
5.4.2 Firewall/NAT 34
5.4.3 Server-side storage 35
5.4.4 Presence 35
5.4.5 XTunnels 35
5.4.6 Media 36
5.4.7 Media – Audio 36
5.4.9 Advanced Audio – Panic 36
5.4.10 Video 37
5.4.11 System settings 37
5.4.12 Network settings 37
5.4.13 User Interface 37
5.4.14 Diagnostics 38
5.4.15 License key 38
6 Application Hot Keys 39
Networking Problems 40
Firewall and NAT issues 41
Audio Problems 42
Poor sound 43
Diagnostic Log 44

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