Counterpath Bria 3.1 for Mac User Guide - Retail Deployments Manual do Utilizador descarregar pdf (Página 81)

A Troubleshooting

From the menu bar, choose Help > Troubleshooting. The Troubleshooting window appears.

Testing Audio Quality

While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you should

be on an established call (not a call attempt).

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Bria 3 for Mac User Guide 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.2 Configuring Bria 8
Setting up for Voicemail 9
Setting up a Contact List 10
Setting up for Presence 10
2.3 Troubleshooting 11
2.4 Checking for Bria Updates 11
CounterPath Corporation 12
3Using Bria 13
The Bria Menu 14
3.2 Placing a Call 15
Call entry field 16
Click to place the call 16
Auto complete suggestions 16
Letters to Numbers 17
Placing another Call 18
Ending a Call 18
3.3 Handling Incoming Calls 19
Auto Answer 20
3.5 Transfering a Call 22
3.6 Handling Video Calls 24
Adding Video 25
Other Party Adds Video 25
Pausing and Resuming Video 25
3.7 Conference Calls 26
Managing the Conference 27
Video Conference Calls 28
3.8 Voicemail 29
3.9 Forwarding Calls 29
Set up for Deskphone Mode 30
Working in Deskphone Mode 30
3.11 Instant Messaging 31
Sending a Broadcast IM 32
Conference IM—Group Chat 33
Viewing the IM Archive 34
Sending Files 35
Receiving Files 35
4 The Contacts Tab 37
Importing Contacts 38
Exporting Contacts 39
Adding a Contact 40
Modifying the Contact List 41
4.3 Using Contacts 42
4.4 Sharing Online Status 43
Setting your Online Status 45
4.5 Privacy 47
5 Using Other Resources 49
5.2 The Favorites Tab 50
6 Configuring Bria 51
XMPP Account 54
SIP Accounts – General 56
SIP Accounts – Voicemail 58
SIP Accounts – Topology 60
SIP Accounts – Presence 61
SIP Accounts – Storage 62
SIP Accounts – Transport 63
INVITEs that are for 64
SIP Accounts – Advanced 65
6.2 General Preferences 67
Preferences – Privacy 68
Enable Alert Displays 69
Assigning Sounds 69
Preferences – Devices 70
Preferences – Network 72
Preferences – Codecs 73
Supported Codecs 74
Video Codecs 75
Preferences – Media Quality 76
Preferences – Call Automation 77
Preferences - Directory 77
Preferences – Contact Storage 78
Preferences – Advanced 80
A Troubleshooting 81
Testing Video Quality 82
Testing Audio Devices 83
Diagnostics 84
B Dial Plan 85
B.1 Dial Plan Syntax 86
Valid Content 87
Results of the Comparison 88
B.3 Examples 90
C Contact List Headings 92
D Glossary 93

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