Counterpath Bria 3.1 for Mac User Guide - Retail Deployments Manual do Utilizador descarregar pdf (Página 23)

Bria 3 for Mac User Guide – Retail Deployments

Attended Transfer – Call then Transfer

You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the

transfer.

When the other person answers, the

Transfer Now button is enabled

Click the Transfer button

Type a name or number, or drag a contact

into the field

Then click Call

The call is put on hold and a call entry field appears

When you are ready, click

Transfer Now. The call panel

closes

Bria phones the

new person

You can hang up the

second call and return to

the first call

Or you can cancel the transfer request and

return to the first call

Or if the other person does not want to

take the call, click Cancel and return to

the first call

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Counterpath Bria 3.1 for Mac User Guide - Retail Deployments Manual do Utilizador Página 23