Counterpath eyeBeam 1.5 User Guide for Mac Manual do Utilizador descarregar pdf (Página 26)

CounterPath eyeBeam 1.5 for Mac

4.4 Availability

Availability refers to the ability to see whether a person is available or not: online, on phone, busy, and so on.

Availability information is displayed in the Calls & Contacts drawer.

You can publish your availability to contacts who have SIP addresses, and you can set up eyeBeam to view the

availability of other contacts.

Sharing Availability

Watching Others’ Availability

To be able to see the availability of another person, either add that person to the Contacts list with the “Show

this contact’s Availability” field checked, or modify the existing contact information so that this field is

checked. For more information, see page 18.

As soon as the person is set up in this way in your Contacts list, eyeBeam sends them a notification request. The

request asks that you be able to see that person’s availability. If the person allows this request, then the icon

beside their name (in your Contacts lists) becomes color coded (see below for details), so you can determine

their availability.

Allowing Other Parties to See your Availability (Publishing your Availability)

Continuing from above, when the other person allows the notification request, your name is added to their

Contacts list. As soon as you are added to their list, a request is sent back to you requesting that that they be able

to see you. You can reply to this request to complete the sharing loop.

Troubleshooting: When You Cannot See Availability

If you have multiple accounts set up, icons may remain gray when you expect them to be color coded. For

information on how this can happen, see “Account Properties – Presence” on page 49.

Your availability

Availability of other people

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Counterpath eyeBeam 1.5 User Guide for Mac Manual do Utilizador Página 26