Counterpath Bria Professional 2.4 User Guide Manual do Utilizador descarregar pdf (Página 23)

Bria Professional 2.4 for Windows User Guide

Attended Transfer – Call then Transfer

You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the

transfer.

1. Click Options > Call then Transfer. The first call is put on hold and a New call tab appears

2. Call the target in any of the normal ways.

3. When you are ready, click Transfer; the message Transfer Successful appears.

If the target does not want to take the call, simply end the call with that person. The first call is taken off hold.

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User Guide 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.4 Setting up a Contact List 9
CounterPath Corporation 10
3 Using Bria Professional 11
3.3 The Onscreen Softphone 12
Contacts 13
The Deskbar 14
3.4 Placing a Call 16
Which Account Is Used? 18
Placing another Call 18
Hiding your Identity 18
Encryption 19
Ending a Call 19
3.5 Handling an Incoming Call 20
3.7 Transfering a Call 22
3.8 Video 24
3.9 Voicemail 25
3.10 Conference Calls 26
Managing the Conference 27
Video Conference Calls 28
Controlling Video 29
3.11 Instant Messaging 30
Receiving an IM 31
Sending a Broadcast IM 31
Conference IM—Group Chat 33
Viewing the IM Archive 34
Sending Files 35
Receiving Files 36
3.13 Email 37
4 Using the Address Book 39
Setting up Contacts 40
Presence Sharing 41
Associated Account 41
Importing Contacts 42
Managing Contacts 43
Using Contacts 44
4.2 History Tab 45
4.3 Availability 46
Sharing Availability 47
Setting your Availability 49
4.4 Privacy 51
On an Incoming IM 52
4.5 LDAP Directory Tab 53
5.1 Configuring your Profile 55
5.2 Configuring Preferences 56
Showing Call Alert Box 57
Assigning Sounds 57
Preferences – Privacy 58
Preferences – Quick Transfer 59
Preferences – Devices 60
Preferences – Network 62
Preferences – Audio Codecs 63
Preferences – Video Codecs 63
Preferences – LDAP 63
Preferences – Contact Storage 63
Preferences – Diagnostics 64
Preferences – Advanced 65
5.3 Configuring Accounts 66
A Application Hot Keys 67
B Contact List Headings 68
C Location of Files 69
D Other Ways to Run Bria 70
Professional 70
E Glossary 71

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Counterpath Bria Professional 2.4 User Guide Manual do Utilizador Página 23

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