Counterpath Bria 3.5 for Windows User Guide - Retail Deploymen Manual do Utilizador descarregar pdf (Página 88)

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B Troubleshooting

Choose Help > Troubleshooting to display the Troubleshooting window.

Testing Audio Devices

You can verify that your microphone and speakers are working and can set the volume to a comfortable level

without having to actually place a phone call.

Testing Audio Quality

While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you should

be on an established call (not a call attempt).

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Bria 3 for Windows User Guide 1
Retail Deployments 1
Contents 3
1 Introduction 5
Bria Add-in for Outlook™ 6
2 Installation and Setup 7
Video Cameras 8
2.2 Starting Bria 9
2.3 Configuring Bria 10
Populating your Contact List 11
2.4 Troubleshooting 12
2.5 Checking for Bria Updates 12
3 Making Phone Calls 13
The Bria Toolbar 14
The Bria Menu 14
3.3 Placing a Call 15
604551212PPP44; 16
Letters to Numbers 17
Placing another Call 18
3.4 Handling Incoming Calls 19
Ending a Call 20
3.6 Transfering a Call 21
3.7 Handling Video Calls 23
Pausing and Resuming Video 24
3.8 Conference Calls 25
Managing the Conference 26
Video Conference Calls 27
3.9 Voicemail 28
3.10 Forwarding Calls 28
3.11 Viewing Your Workgroup 29
Receiving a Request to Join 30
4 Other Bria Features 31
4.2 Sending a Broadcast IM 32
Inviting More Participants 33
Leaving a Group Chat 33
Rejoining a Group Chat 34
4.4 Chat Rooms 35
Sending Files 36
Receiving Files 36
5 The Contacts Tab 37
Exporting Contacts 39
Adding a Contact 40
Modifying the Contact List 43
5.3 Using Contacts 44
5.4 Sharing Online Status 45
Sharing Online Status 46
Setting your Online Status 48
5.5 Privacy 51
6 Using Other Resources 53
6.2 Favorites Tab 54
7 Configuring Bria 55
XMPP Account 57
Presence 63
When You Are a Supervisor 65
Encryption 67
INVITEs that are for 68
REGISTER message 69
Outlook Account 71
7.2 Configuring Preferences 72
Preferences – Privacy 74
Preferences – Devices 75
Preferences – Shortcut Keys 77
Preferences – Audio Codecs 78
Supported Codecs 79
Preferences – Video Codecs 80
These fields appear only 81
Preferences – Directory 82
Preferences – Calls 83
Missed Calls and Voicemail 85
Placing Phone Calls 86
Creating Outlook Contacts 87
B Troubleshooting 88
Diagnostics 89
C Application Hot Keys 90
D Dial Plan 91
Valid Content 92
Transformation Keywords 93
Order of Transformations 93
Results of the Comparison 94
D.2 Examples 95
E Contact List Headings 97
F Other Ways to Run Bria 98
G Glossary 99
CounterPath Corporation 100

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