Counterpath Bria 3.2 for Mac User Guide - Retail Deployments Manual do Utilizador descarregar pdf (Página 11)

Bria 3 for Mac User Guide – Retail Deployments

2.3 Troubleshooting

Bria includes tools for helping you troubleshoot problems. From the menu, choose Help > Troubleshooting.

• Audio tab: While you are on a phone call, you can test the quality of the audio. Note that to perform a valid

test, you should be on an established call (not a call attempt).

• Video tab: You can verify that your camera is working.

• Network tab: You can verify that you are successfully connected to the network.

• Devices tab: You can verify that your microphone and speakers are working and can set the volume to a

comfortable level without having to actually place a phone call.

• Diagnostics tab: If none of the other tabs help you solve your problem.

2.4 Checking for Bria Updates

To check for updates to Bria, from the menu bar, choose Help > Check for updates. The Auto Update window

appears.

• If a new version of the software is available, you can download it from this window.

• If no newer version is available, this window informs you that your version is up to date.

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Counterpath Bria 3.2 for Mac User Guide - Retail Deployments Manual do Utilizador Página 11